fb001.c Privacy Policy

Welcome to the fb001.c Privacy Policy. fb001.c ("we," "us," "our," or "the Platform") is committed to protecting the personal data of every player and visitor who interacts with our website and Services. This Privacy Policy describes how fb001.c collects, uses, stores, shares, and protects your personal information when you access or use the fb001.c platform.

This policy applies to all users of fb001.c, including registered players, visitors browsing the site without an account, and individuals who contact our support team. It covers all personal data processed in connection with the fb001.c Services, regardless of the device or method used to access the platform.

fb001.c operates primarily for Filipino players and processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We take our obligations under this law seriously and have implemented appropriate technical and organizational measures to ensure compliance.

For the purposes of applicable data protection law, fb001.c is the personal information controller responsible for your personal data. As the controller, fb001.c determines the purposes and means by which your personal data is processed.

If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this policy. Our DPO is responsible for overseeing data protection strategy and ensuring compliance with applicable privacy laws.

fb001.c collects the following categories of personal data, depending on how you interact with the platform:

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Philippine mobile number and email address
• Username and encrypted password
• Residential address (city, province, postal code)

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, driver's license, UMID, SSS ID, PhilHealth ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or liveness check images where required for enhanced verification

3.3 Financial & Transaction Data

• GCash or PayMaya account numbers (masked)
• Bank account details for BPI, BDO, Metrobank, UnionBank, or other linked banks
• Deposit and withdrawal history, transaction amounts, and timestamps
• Bonus and promotional activity records

3.4 Gaming Activity Data

• Game session logs, bet history, win/loss records
• Game preferences and play patterns
• Responsible gaming settings and self-exclusion records

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and click-stream data
• Cookie identifiers and similar tracking technologies

3.6 Communications Data

• Support chat transcripts and email correspondence
• Feedback, complaints, and dispute records
• Marketing preference settings and communication opt-in/opt-out records

fb001.c collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your profile settings.
• Automatically — through cookies, web beacons, and similar tracking technologies when you browse or interact with the fb001.c platform.
• From third-party service providers — including identity verification agencies, payment processors (GCash, PayMaya, BPI, BDO), fraud detection services, and analytics providers, where necessary to deliver our Services.
• From regulatory authorities — where we are required by law to obtain or verify information about you in connection with anti-money laundering (AML) or counter-terrorism financing (CTF) obligations.

fb001.c uses your personal data for the following purposes:

fb001.c processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent — where you have given clear, informed consent to the processing of your data for a specific purpose, such as receiving marketing communications.
• Contractual necessity — where processing is necessary to perform the contract between you and fb001.c (i.e., providing the gaming Services you have registered for).
• Legal obligation — where processing is required to comply with applicable Philippine law, including AML/CTF regulations and gaming licensing requirements.
• Legitimate interests — where processing is necessary for fb001.c's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and freedoms.

fb001.c does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients only where necessary and under strict data protection obligations:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers, solely to process your financial transactions.
• Identity verification providers — third-party KYC and AML screening services used to verify your identity and comply with regulatory requirements.
• Technology and hosting providers — cloud infrastructure and platform service providers who process data on our behalf under binding data processing agreements.
• Regulatory and law enforcement authorities — where we are legally required to disclose information, including to PAGCOR or other Philippine government agencies.
• Fraud prevention agencies — to detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
• Professional advisors — lawyers, auditors, and accountants where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

All third parties with whom fb001.c shares personal data are required to handle that data in accordance with applicable privacy law and are prohibited from using it for any purpose other than the specific service they provide to fb001.c.

fb001.c retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data — retained for the duration of your account and for a period of five (5) years following account closure, in accordance with AML record-keeping requirements.
• KYC and identity documents — retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Transaction records — retained for five (5) years from the date of each transaction.
• Support communications — retained for two (2) years from the date of the last interaction.
• Marketing preferences — retained until you withdraw consent or request deletion, subject to legal retention obligations.

Upon expiry of the applicable retention period, fb001.c will securely delete or anonymize your personal data in accordance with our data disposal procedures.

fb001.c implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• AES-256 encryption for sensitive data stored at rest, including payment details and identity documents
• Multi-factor authentication (MFA) options for player accounts
• Regular penetration testing and security audits conducted by independent third parties
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Continuous monitoring for suspicious activity, unauthorized access attempts, and data breaches
• Secure data centers with physical access controls and environmental safeguards

While fb001.c takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are also responsible for maintaining the security of your own account credentials and for notifying fb001.c immediately if you suspect unauthorized access to your account.

fb001.c uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit a website.

Types of Cookies We Use

• Strictly necessary cookies — essential for the platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings, game favorites, and display options to personalize your experience.
• Analytics cookies — collect anonymized data about how players use the fb001.c platform, helping us identify areas for improvement.
• Performance cookies — monitor platform performance and load times to ensure a smooth gaming experience.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fb001.c platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the Services.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb001.c. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.

fb001.c strictly prohibits the use of its platform by individuals under the age of 21. We do not knowingly collect personal data from persons under 21 years of age. Age verification is a mandatory step in the fb001.c registration process, and we reserve the right to request government-issued identification to confirm age at any time.

If fb001.c becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on fb001.c, please contact us immediately using the details in Section 15.

In some cases, fb001.c may transfer your personal data to service providers or infrastructure partners located outside the Philippines. Where such transfers occur, fb001.c ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act.

These safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. fb001.c will not transfer your personal data internationally without a lawful basis and appropriate protective measures in place.

fb001.c reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how fb001.c protects your personal data. Your continued use of the platform following any update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by fb001.c, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that fb001.c has not handled your personal data in accordance with the Data Privacy Act of 2012. For more information about the NPC and your rights, you may visit the NPC's official resources.

For responsible gaming support and self-exclusion tools, please visit our Responsible Gaming page. For general questions, see our FAQ page.